Information in the Preferred Language

The indicator measures the proportion of the target group members who are receiving information about humanitarian or development programmes, available assistance or their rights in their preferred language of communication.

Collect the following data by conducting individual interviews with a representative sample of the target group members:

RECOMMENDED SURVEY QUESTIONS (Q) AND POSSIBLE ANSWERS (A)

Q1: Aid organizations often provide people with various types of information. Can you please tell me in which language you prefer to receive spoken information?

A1: provide a list of locally spoken languages; multiple choices possible

Q2: Can you please tell me in which language you prefer to receive written information?

A2: provide a list of locally spoken languages; multiple choices possible

To calculate the indicator value, divide the number of people receiving spoken as well as written information from aid agencies in (one of) the preferred languages by the total number of respondents. Multiply the result by 100.

Disaggregate the data by ethnicity, gender, age groups, and other relevant criteria.

1) Report separately on the percentage of people who receive spoken information in their preferred language and the percentage of people who receive written information in their preferred language.