What are looking for?

*Awareness of the Complaints & Feedback Mechanism

Indicator Phrasing

% of affected population that is aware of the feedback and complaints mechanism and knows how to use it
% de la population touchée qui connaît le mécanisme de rétroaction et de plainte et qui sait comment l’utiliser
% da população afetada que conhece o mecanismo de feedback e reclamações e sabe como utilizá-lo
النسبة المئوية من السكان المتضررين الذين يدركون آلية التغذية الراجعة والشكاوى ويعرفون كيفية استخدامها

Indicator Phrasing

English: % of affected population that is aware of the feedback and complaints mechanism and knows how to use it

French: % de la population touchée qui connaît le mécanisme de rétroaction et de plainte et qui sait comment l’utiliser

Portuguese: % da população afetada que conhece o mecanismo de feedback e reclamações e sabe como utilizá-lo

Arabic: النسبة المئوية من السكان المتضررين الذين يدركون آلية التغذية الراجعة والشكاوى ويعرفون كيفية استخدامها

What is its purpose?

Results Statement: Rightsholders aware of and know how to use the feedback and complaints mechanism

How to Collect and Analyse the Required Data

*This is a Global Results Framework indicator. 

**This is a MANDATORY OUTPUT INDICATOR for ALL projects. 

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This guidance was prepared by IRW ©

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